Supervision & Leadership
Accountability in the Workplace
Accountable employees drive performance and enhance productivity. This workshop explores what it means to be accountable. We will look at ways to create accountability, explore leadership roles, experience the power of goal setting, practice using feedback as a tool, acknowledge barriers, and appreciate the benefits of accountability at work. Participants will leave with a new appreciation for holding themselves and others accountable in ways that help everyone achieve agency goals.
Building Better Teams
One of the most powerful reasons for team building is to get results. In this workshop, we explore the five basic dysfunctions that must be overcome to build a strong, cohesive team. Through a series of activities, participants will learn the skills that make trust, conflict, commitment, accountability, and focus results possible for any team. This course is designed for a unit or team to attend for the best results. (Based on The FIVE Dysfunctions of a TEAM by Patrick Lencioni)
Coach Approach to Supervision
Transform the way you supervise by taking the coach approach! Coaching is a powerful tool to develop the potential of employees. Once reserved for executives, coaching skills are now considered essential competencies for front-line supervisors. Join us for 2 full days as we explore the coach approach to supervision. You will leave with tools to begin coaching your staff and help your organization build a strong coaching culture.
Coaching for Performance
In this full-day session, participants will experience the essential coaching skills needed to enhance performance in employees. This course is designed for leads, supervisors, and managers, to help create a more collaborative approach to performance management. Through reflection, discussion, and practice, participants will leave with the tools to enhance employee performance through coaching.
Employee Motivation in the Workplace
Employee motivation is key to achieving organizational outcomes because happy, professional, motivated employees deliver better results. This workshop includes defining motivation, exploring its importance, looking at relevant theories and personality types and developing methods to improve motivation. Employees will leave the workshop with the tools to be energized and motivated at work.
Facilitation Skills
Facilitation is the art of leading groups in a manner that encourages participation, ownership, and creativity. This course is designed for agency leaders at every level tasked with guiding a group in achieving a goal. Topics include the purpose and benefits of facilitation, the role of the facilitator in managing groups, dealing with conflict, and ways to help a group reach consensus. Participants will leave with an understanding of what facilitation is all about, as well as tools that they can use to facilitate productive and efficient meetings.
High-Performance Teams in a Remote Workforce
A team of well-trained remote employees can increase productivity while maintaining quality. This workshop is designed for today’s work environment and will equip agency leaders with the skills and tools to manage a high-performing team remotely. Using reflection, discussion, case studies, and interactive activities, participants will explore characteristics of a high-performance team, how to create teamwork remotely, and ways to recognize great performance in team members.
Managing Your Virtual Team
In today’s world, supervisors are called to manage their teams remotely. This has changed the way we supervise and motivate our employees. In this workshop, participants will explore challenges, examine boundary considerations, and learn ways to offer support, stay connected, and manage performance. Participants will leave with tips and tools to help manage their teams and keep staff energized in a virtual environment.
Performance Management for Supervisors
This full-day workshop explores performance management in today’s workplace. Performance management is an essential skill for all supervisors. When done well, employees will feel connected to the mission, vision, and values of the agency and people served. Topics covered include developing clear expectations, monitoring performance with strong documentation skills; analyzing gaps in performance, and giving feedback to hold staff accountable. As a result of this workshop, attendees will have the tools to improve employee performance and help the agency achieve its mission.
Performance Management for Leads
This full-day workshop explores performance management from a lead workers’ perspective. Topics covered include managing the performance of team members; developing strong documentation skills; building confidence in coaching employees; and practicing the art of holding difficult conversations. (Part 2 in a 3-part series)
Principles of Leadership
This full-day workshop introduces leadership principles for supervisors. Topics covered include the role of a supervisor in human services; the transition from peer to supervisor; effective leadership and boundaries; DISC as a tool to lead; and the supervisor’s role in building a high-performing team.
Principles of Leadership for Leads
This full-day workshop introduces leadership to lead workers. Topics covered include the role of a lead worker in human services; the transition from peer to lead; effective leadership and boundaries; DISC as a tool to lead; and the lead’s role in building a high-performing team. (Part 1 in a 3-part series or a standalone workshop)
Progressive Discipline
Progressive discipline is an effective way to turn performance around and transform a low-performing employee into a valuable asset. It is also one of the best ways for organizations to avoid legal repercussions. This course provides an overview of the clearly defined steps in the progressive discipline process, the required documentation in each step, and explores the impact of Weingarten Rights. While connecting with county Human Resources is a must, this interactive workshop provides examples and practice activities to prepare the participant to navigate the progressive discipline process should it be needed.
Reflective Supervision
This half/full-day workshop is designed to transform the way you supervise. Coaching is a powerful tool to develop the potential of employees and ultimately the families we serve. Join us for a full day as we explore the reflective coaching approach to supervision. Attendees will leave with tools to begin coaching your staff and help build a strong coaching culture.
Servant Leadership
Servant Leadership is a philosophy and a set of practices that enriches lives, develops organizations, and builds better communities. This workshop is designed for supervisors and managers to remind us of why we chose this work and the benefits of approaching those we lead holistically. Topics include the characteristics of the servant leader, where to apply servant-leadership, and ways to gain insight into our own ability to lead. Participants leave with a renewed outlook and the potential to better serve our employees, clients, and community partners.
Writing Performance Evaluations in Human Services
Performance evaluations are one of the most important tools an organization can use. It is a time to recognize quality performance, capture feedback from the review period, discuss opportunities for growth, and set expectations for the future. In this interactive, hands-on workshop, participants will look at the county’s evaluation process, discuss what needs to be measured, examine necessary documentation, practice writing an effective evaluation, and how to best deliver the information. Attendees will be empowered to take on this task with confidence.